![]() ![]() Partial months will not be refunded.įor assistance with billing questions or other order inquiries, please send us an email, and completing the email form. You can cancel your subscription at any time. Subscriptions are billed once a month on the same day of the month payments began. ASTROGRAPH.COM reserves the right to change prices for Products offered at at any time, and does not provide price protection or refunds in the event of a price drop or promotional offering. Your total price will include the price of the Product plus any applicable sales tax. No customers are eligible for tax exemptions for purchases made from ASTROGRAPH.COM.ĪSTROGRAPH.COM endeavors to offer you competitive prices on current selections. We will only charge tax for orders billed to an address in California. Billing to your credit card occurs at the time of purchase for electronically transferred products or at time of shipment or your products.ĪSTROGRAPH.COM purchases will include sales tax based on the billing address. If a credit card is being used for a purchase, ASTROGRAPH.COM may obtain a pre-approval from the credit card company for an amount up to the amount of the order. ![]() We welcome your feedback.ĪSTROGRAPH.COM accepts the following credit cards: Visa, MasterCard, American Express, and Discover. Otherwise updates are available for purchase from our software updates page.Īny questions or comments regarding security on our website can be directed to our webmaster from our contact page. If you find a bug not yet fixed, the bug will be fixed within two weeks, and you will get a free update at the time that it is available. ![]() You are guaranteed full support for installation issues for 90 days from date of purchase, available as follows:īy phone available 9 AM - 5 PM Pacific Time at (831) 425-6548 Stripe releases no information from your transactions to third parties. Every page of our website is secured by GeoTrust, utilizing the highest level of encryption and security possible.Īll credit card transactions are directly processed by Stripe or PayPal, world leaders in secure online transactions, and never pass through our server. We, at AstroGraph Software, are committed to providing the safest online environment possible for our customers. We may use your email or address information to contact you regarding sales or updates to our products on an opt-in basis. We will use your email as a primary contact for any purchases or changes to your account. We will not release any of your information to third parties. We respect your privacy and hate spam ourselves. ![]()
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